2013: the year that social eclipsed Google?

📈 This astounding chart shows what happened to referral traffic to Buzzfeed network in the past two years. If this is not an isolated incident (and there’s reason to believe that it is not) then we may be witnessing social’s coming of age as the dominant paradigm for how content is organized and discovered on the web. The implications are profound…

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Simon PearceSimon Pearce
The best brands embrace their inner beauty

🔮 The veneer of perfection that once separated the world of marketing from the everyday customer experience has cracked. Internet transparency is breaking down the artificial barrier between collective aspiration and personal experience. The best brands don't fight this inevitable tide of history, they embrace it.

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Brands are not dead, but those that don't adapt might be

💻 Digital media represents a huge challenge to the theory and practice of branding. Some have even questioned if brands are now "dying". We don't think so, but we do think that many tactics used for brand-building are being rapidly replaced by new approaches. The way forward is about more than just adopting the latest digital tools, it requires a new way of thinking about, and managing, brand value. The following article explores this topic in depth.

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Exit through the Internet

🏃🏻‍♀️ The web is disrupting the historical dynamics of customer loyalty; merely adopting new social media tools is not enough to resolve this issue. In order for brands to adapt successfully, the use of social media tools must be accompanied by a stronger customer experience orientation. This slide show lays out the challenge and offers some suggestions for future focus.

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Six reasons why we love David's Tea

🍵 This weekend, we paid a visit to the Canadian upstart brand “David’s Tea” in New York City. Since it’s founding in Toronto in 2008, David’s Tea has grown rapidly in Canada, and now in the United States. There are lots of reasons to love David's Tea, here are our top six.

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Simon PearceSimon Pearce
The brand is dead, long live the brand

📲 We are living in a new era for brand-building. Digital technologies are making "Word of Mouth" more important than ever. In this presentation, find out about the implications of all of this change for your brand as well as some examples of how leading-edge brands are thriving under the new rules of branding.

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Simon PearceSimon Pearce